FAQ's
About Us:
Returns:
- How long have you been in business?- Since January 2021
- From where do you operate?- Casa Grande, AZ
Returns:
- Do you allow refunds for a change of mind? If so, how long do customers have to contact you?- Unfortunately, we do not allow refunds due to the health and safety of our customers.
- If you have any questions on how to use any of our products please feel free to contact us @ contact.freakflake.com or call: 602-935-7899.
- To where do you ship & how long do you take to process an order before it is shipped?- We ship all over the United States and it's territories. Depending on the order and its contents it may take 3- 5 business days from start to finish to prepare items for shipping.
- Do you offer loyalty points or rewards?- No, unfortunately at this time we do not.
- We love REFERRALS! If you love using our products, please send your friends and family our way. We'd love to help them shine too.